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2024.05.01

Delivery and customer service during Golden Week

This is information regarding inquiries and delivery of online store orders during the Golden Week holidays.

⚫︎Delivery and customer support suspension period
Friday, May 3, 2024 - Monday, May 6, 2024


During the above period, we will be closed for shipping and inquiries.


<Designated delivery date>
During the above period, if you select a delivery date, your delivery date selection will be invalid.

<Delivery>
Orders placed by Wednesday, May 1, 2024 will be shipped on Thursday, May 2, 2024.
Orders placed after Thursday, May 2, 2024 will be shipped sequentially from Tuesday, May 7, 2024 onwards.

*Due to the increase in shipments during the long holidays, there is a risk of delivery delays by delivery companies . *If there are any errors in the recipient information, the shipment may be put on hold, so please be sure to check the details you enter carefully when placing your order.


<Customer service closure period>
During this period, our customer service department will be closed.
*Inquiries received during the holiday period will be handled in order starting from Tuesday, May 7th.

We apologize for any inconvenience this may cause our customers, and we appreciate your understanding and cooperation.



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SHOLAYERED Official Online Store
https://sholayered.jp/